Boeing / Continental Data Graphics

boeingCHALLENGE: Move Boeing’s hard-copy documentation process for its massive aircraft manuals entirely online.

APPROACH: Interview numerous key users to understand work process and document depth. Develop scaleable workflows and information architecture to suit a broad range of user skills, based on personas and detailed requirements. Validate IA/UX, develop detailed wireframes to guide development and turn all documentation over to the devteam.

RESULT: A fully functional system based on Microsoft Office SharePoint Server now supports complex workflows for thorough and accurate creation and publication of Boeing manuals reaching up to 1 million pages each.